The collector can instantly record Action codes, Result codes, other Notes on the collection activity, assign follow up dates, promises to pay dates and amounts, make address changes, add references, change employment information, view a customer's payment history, and many other critical collection activities.

Management can Review a collector's work activity for the day, monitor customer promises to pay during any date range, review actual results of promises to pay, determine which past due accounts have had no collector activity, assign or reassign accounts individually or collectively to collection personnel with a variety of selection criteria, and view collection activity on the screen for any account.

Professionally accepted Action and Result codes are used that reduce the collector's time needed to record the activity on an account

Ample space is provided to record additional information about the collection activity if action and result codes do not sufficiently explain the activity.

Reminder prompts are available that appear automatically when accessing customer records.